Publications
Annual Report
2007-2008
Highlights
New Claims Management System
EQC’s new claims management system, ClaimCenter, went live in March. ClaimCenter is web-based, making it accessible to all individuals dealing with a claim whether they are at EQC’s head office, claims handling centre in Brisbane or in the disaster area.
Gisborne Earthquake
EQC set up two support centres in Gisborne to handle just over 6,200 claims received following the magnitude 6.8 earthquake on 20 December. At the height of the operation, over 70 people were working from the two centres and by year’s end 90 percent of claims were settled.
Awesome Forces Renewal
EQC has committed to a third, five-year sponsorship of Te Papa’s most popular exhibition, Awesome Forces. Planning is currently underway for a number of improvements inside Awesome Forces, using the latest advancements in technology.
New 1931 Hawke’s Bay Earthquake Exhibition
The EQC-sponsored exhibition, Living on the Edge: Hawke’s Bay Earthquake, 1931, at the Hawke’s Bay Museum and Art Gallery opened in February. As the most deadly natural disaster in our history, the 1931 earthquake is a powerful reminder of natural disaster risk in New Zealand. Through the sponsorship EQC is able to educate New Zealanders about natural disasters and ways in which to protect their property from such events.
Responsible Investment Policy
In early December EQC implemented a formal responsible investment policy, including becoming a signatory to the United Nations Principles for Responsible Investment (UNPRI). As a signatory, the Commission acknowledges internationally agreed standards for responsible corporate behaviour and employs the principles to guide its investment decisions.
Auckland Volcanic Field Review
EQC has initiated a science review of the Auckland volcanic field to improve the basis for planning and management of volcanic risk in Auckland. The review is jointly led by GNS Science and the University of Auckland.